Jackpot City Casino Review

Editor's Verdict

Jackpot City Casino greets new players with a generous ₹160,000 welcome bonus, allowing them to dive into a vast collection of over 600 games. Whether spinning the reels on the famous Mega Moolah jackpot slots or exploring a range of video slots, table games, and live games, there's plenty to enjoy for everyone.

We found the customer support team at Jackpot City to be friendly and helpful, ensuring a pleasant gaming experience. With a wide selection of games, secure banking options, and reputable licenses, our review highlights what makes this casino a top choice for players.

Introduction

Jackpot City casino was founded in 1998 and by now it serves over 3.5 million active players from New Zealand, Canada, and beyond. With a license from the Malta Gaming Authority and fair play certification by eCogra, it offers a safe and enjoyable gaming environment. Players can enjoy an average payout percentage of 96%, frequent weekly bonuses, and a game lobby with over 500 titles, including more than 430 different slot games. This vibrant atmosphere makes Jackpot City a favorite among slot enthusiasts.

Pros and Cons of Jackpot City Casino

Understanding the strengths and weaknesses of Jackpot City Casino helps players make informed decisions. Here, we will discuss the main pros and cons to give a clear picture of what to expect;

Pros:

• Jackpot City Casino has hot and cold indicators to show when jackpots are about to hit
• This casino is a haven for slot enthusiasts with over 430 different slot games
The customer service team is very friendly and responds quickly to inquiries
• Additionally, there are midweek and weekend bonuses for all active players, keeping the excitement going throughout the week

Cons:

• However, players from South Africa, Spain, the UK, and Malta are not accepted, which limits its accessibility
• The welcome bonus is primarily aimed at slot players, which may not appeal to those who prefer other types of games

How to Sign Up with Jackpot City

Signing up with Jackpot City Casino is quick and easy, taking only about five minutes. This simple process begins when you click the big "register" button and enter your details;

• Your name
• Your home address
• Your contact information

After completing these steps, you will receive an email confirmation with your Jackpot City casino login details. This email also includes information on the bonus offer and how to claim it. It is crucial to enter your information correctly to avoid issues later when withdrawing your winnings.

Jackpot City uses the latest SSL encryption technology to protect your data. This ensures that your personal information remains secure and private.

Jackpot City Mobile App

Accessing Jackpot City casino on your mobile device is simple and convenient. You log in to your account the same way you do on a desktop. There's no need to download a separate app. The mobile experience is just as secure as the desktop version, thanks to SSL data encryption technology that protects your personal information.

The game selection on mobile is impressive, featuring many of the big progressive jackpots that Jackpot City is known for. You can enjoy a variety of slots, table games, and some video poker games on both Android and iOS devices. These games are easily accessible through the lobby when you visit the site from your phone or tablet.

The graphics on the mobile site adapt smoothly to any screen size, whether you use an iPhone, Samsung Galaxy, or Huawei device. During our testing on different models, we experienced no issues. The navigation menu at the bottom of the screen provides easy access to games, chat functions, and live support.

Jackpot City Bonus Offers

Jackpot City welcomes all new players with a generous bonus, a common feature at online casinos. The casino frequently updates its bonus offers, so it's a good idea to visit the site regularly for the latest promotions. Besides the welcome bonus, Jackpot City offers various other promotions, giving players the chance to win exotic holidays, luxurious cruises, and exciting gadgets.

VIP Program

The VIP program at Jackpot City is designed to reward loyal players with exclusive perks and benefits. Upon joining, you automatically become a bronze-level member and receive 2,500 loyalty points. These points can be used to claim various rewards such as bonuses, free spins, free credits, and wagering cash. Additionally, your loyalty points are valid at Jackpot City’s sister casinos, including Spin Palace, Ruby Fortune, and Mummy’s Gold Casino.

How to join the VIP program

Joining the VIP program at Jackpot City is easy. As soon as you sign up, you are enrolled in the VIP program at the bronze level. Your initial 2,500 loyalty points provide a good start, allowing you to immediately take advantage of the available rewards. By playing games and earning more points, you can advance through the VIP tiers, unlocking greater benefits at each level. To maintain your VIP status and progress to higher levels, you need to continue playing and accumulating points each month.

What benefits do you get?

As a VIP member, you gain access to exclusive bonuses and free spins that are not available to regular players. You also receive personalized service with a dedicated VIP host available 24/7 to assist with any queries or special requests. This ensures that your gaming experience is smooth and enjoyable at all times.

Moreover, the VIP program offers daily specials and excellent bonuses that enhance your gameplay. While the default bonuses for the initial levels may not be exceptionally high, the program is inclusive, allowing all players to join and benefit. As you climb the VIP ladder, the rewards become more substantial, adding to the excitement of reaching higher levels.

To remain a VIP and achieve higher tiers, you need to keep earning loyalty points by actively betting on the site. If your points fall below the required level by the end of the month, you will drop a level, which encourages continuous engagement with the casino's offerings. This system ensures that loyal players are consistently rewarded for their activity and dedication.

Gaming Variety & Software

Jackpot City casino boasts an impressive collection of over 500 casino games, ensuring there's something for every player. With more than 430 slots, the variety is extensive. The casino also features regional and country-specific games, catering to players from Canada, New Zealand, and other regions. You can enjoy familiar titles like Australian pokies and UK-style pub fruit machines, adding a touch of local flavor to your gaming experience.

Beyond slots, Jackpot City offers over 70 different table games. Blackjack enthusiasts will find an exceptional selection of 34 different blackjack games, including multiplayer and European variations. The casino also provides a wide range of other classic table games, such as baccarat, poker, and roulette, ensuring that every player's preferences are met. These games are easily accessible in the casino lobby, where your latest and most played games are saved for instant play.

The wide range of games at Jackpot City makes it easy for both new and seasoned players to find something that suits their level and preference. Whether you're looking for the thrill of slots or the strategic challenge of table games, Jackpot City has you covered. The casino's software ensures smooth gameplay, allowing you to enjoy your favorite games without any hassle.

Live Dealer Games

Jackpot City casino offers an immersive live dealer experience powered by the award-winning Evolution Gaming. Players can interact with professional live dealers through high-definition video streaming, ensuring a seamless and engaging gaming session. The live chat function allows you to communicate with other players at the table, adding a social element to your gaming experience. The sound quality is clear and free from distracting background noise, while the 3D animations are crisp and well-defined, enhancing the overall visual appeal.

When you play live roulette and baccarat, you benefit from a dynamic and immersive experience thanks to multiple camera angles. One camera focuses on the live dealer, while others capture different views around the wheel or table. This setup creates a realistic casino atmosphere that makes you feel like you're right there in the action. If you enjoy multitasking, Jackpot City allows you to play multiple live games simultaneously by simply clicking the +tables button.

The live casino is fully optimized for mobile play, ensuring you can enjoy your favorite live dealer games on the go. Whether you're using an iPhone, iPad, or most Android devices, the live mobile games run smoothly, offering the same high-quality experience as on a desktop. This flexibility means you can take the excitement of live dealer games with you wherever you go, without compromising on quality or enjoyment.

Software Providers

Jackpot City casino games are powered by Microgaming, one of the most awarded software providers in the world. Microgaming is famous for its innovative approach to online casino technology, constantly pushing the boundaries to create high-quality software. In 2019, they won the EGR Awards for their continuous innovation.

Microgaming is not only known for its cutting-edge technology but also for its commitment to safety. They consistently develop new measures to protect both casinos and players, earning a well-deserved reputation for reliability and security.

Players at Jackpot City can download the user-friendly software to access the full range of games. The download and setup process is quick and easy, taking only a few minutes. Once installed, the software offers numerous customization options, including settings for speed and audio. This allows players to tailor their gaming experience to their preferences, enhancing enjoyment and ease of use.

For those who prefer not to download the software, Jackpot City offers a no-download mode. This version has fewer games but provides greater flexibility, as you can play directly from any browser. This option is ideal for players who want to enjoy their favorite casino games without the need for additional software installation, making it accessible and convenient for everyone.

Safety & Fair Play

Jackpot City ensures that players enjoy a secure and fair gaming experience. Owned by Baytree Interactive Limited, the casino operates under the stringent regulations of the Malta Gaming Authority. It is also EU-regulated and eCOGRA-certified. These certifications confirm that Jackpot City complies with all necessary laws and regulations, guaranteeing a safe environment for its users.

Your personal and financial information at Jackpot City is protected using SSL data encryption technology. This advanced security measure ensures that no unauthorized third parties can access your data. It’s the same level of protection used by major online platforms to keep your details confidential and secure.

Fair play is a cornerstone of Jackpot City's operations. The eCOGRA certification means that the casino uses a random number generator to ensure every game offers a fair chance of winning. According to the latest eCOGRA report, the payout percentage across all games averages 96%. This high payout rate demonstrates Jackpot City's commitment to fairness and transparency in gaming.

Deposit & Withdrawal Options

At Jackpot City Casino, managing your funds is easy and efficient. The casino ensures safety and security, with most withdrawals processed within 24-48 hours. This speed places Jackpot City among the fastest in the industry. The minimum for both deposits and withdrawals is set at $10, and there is no upper limit on withdrawals.

Jackpot City Casino has made significant improvements over the years. Initially, it faced some criticism for slow payouts, but recent reports and player feedback show a positive change. The casino now processes payments promptly, providing more options for withdrawals than before.

You can choose from a variety of deposit methods and withdrawal options. This flexibility ensures that players can find a method that suits their needs, making the banking process at Jackpot City Casino smooth and convenient.

Customer Support at Jackpot City

Jackpot City offers strong customer support, responding to emails within 48 hours. This is useful for non-urgent issues. You can get help in several languages, available 24/7. This ensures players from various regions can communicate easily.

If you call, you will need to navigate through some initial steps to reach the right department, which may take a few minutes. However, the representatives are friendly and resolve issues quickly. The live chat is even faster and more convenient. You just need to confirm your account, and they will assist you promptly.

Conclusion

Jackpot City stands out with its vast selection of over 430 slot games. A generous welcome bonus helps new players get started. The casino is safe and secure, backed by licenses from MGA and eCOGRA. This ensures fair play and protection for players.

In addition to slot games, you can enjoy over 100 other casino games, including live dealer games from Evolution Gaming. Jackpot City also offers top progressive jackpots, living up to its name. This makes it a great choice for both new and experienced players.